Change the Owner of a Marketing 360® Account

If you need to change the Owner on your Marketing 360® account, you will take the following steps:

1. Confirm that the user account is already added to the Marketing 360® account. How to create a new user.
2. Confirm that the user account has the Admin role. How to change user roles.
3. Set the user as the Owner of the account.

Set a user account as the Owner / Primary User

To set a user account with an Admin role as the Owner:

1. Start by clicking the App Bar drop-down in the top-left corner of the dashboard and select Settings.
   
   
2. On the Settings dashboard, select Users & Permissions from the left-hand sidebar.
3. Navigate to the user you'd like to designate as the Owner (they must have the Admin role). Click the overflow menu on the right-hand side of the page next to their name, and select Make Owner / Primary User from the menu.
   
   
   
   

More information about managing users in your Marketing 360® account.